FAQs

1. How long will it take to receive my order?
We offer free global shipping, and in general, you can expect to receive your package within 10 to 15 business days.

2. Are there any additional charges?
We do not charge any additional fees. However, please note that some countries may impose taxes upon receiving the package. Kindly refer to your local policies before placing an order.

3. Can I return or get a refund if I am not satisfied with my purchase?
Our products are handcrafted with considerable difficulty. Unless there is a defect in the product, we typically do not accept returns or issue refunds.

4. Are there any discounts available?
For information on discounts and promotions, please click on the bottom right corner of our website to chat with our online customer service.

5. What material is used for the product? Our products feature wooden frames, and the canvas is composed of multiple layers of high-definition paper, resulting in a textured and high-resolution image. The combination of wooden frames and layered HD paper ensures a quality finish.